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Frequent questions
By febbraio 04, 2019 0 Comment

Frequent questions

FAQs

This section will collect the most frequent questions / answers from customers.

  • Can I change my order?

    • If you need to change your order, contact us immediately. We usually take 2 to 4 hours to process an order. Once put in work it will no longer be possible to change or cancel the order
  • How can I pay for my order?

    We accept credit cards, paypal, postepay or bank transfer

  • In case the book is damaged?

    Please contact customer support immediately, one of our representatives will verify the incident and guide you in the return process.

  • How long is an order's production time?

    Usually our orders are processed in 5-7 working days. Delivery time is usually 2 working days.

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